Banking Insights

July 06, 2021  |  by Diebold Nixdorf

In this Mindshare, we explore where Artificial Intelligence (AI) is at in the maturity curve, and how it can benefit your organization. Is now the right time for your organization to scale up investments in this technology? What value can be delivered by AI? See what our experts have to say.

June 07, 2021  |  by Diebold Nixdorf

Where does self-service fit into your complex ecosystem of channels, teams and growth initiatives? Choose to unlock value and opportunity with a profitable, innovative and growth generating self-service channel. Whether you call it outsourcing, managed services or ATM as a Service, connect with Diebold Nixdorf today to explore how DN AllConnect Services can materially shift your self-service banking ecosystem.

June 02, 2021  |  by Diebold Nixdorf

Learn about how Sparkasse Hannover, improved customer experience and an overall availability while reducing cost by 30% to 40%.

June 02, 2021  |  by Diebold Nixdorf

When Sparkasse Hannover outsourced a self-service fleet of more than 450 devices to Diebold Nixdorf, the bank’s objectives were to elevate ATM reliability, improve life-cycle management, simplify software updates and scale resources and capacity on-demand.

November 30, 2020  |  by Dr. Benedikt Schmidt

”Do it myself” or “Do it on my behalf”. . . the continuum of where FIs see their self-service channel (and the potential for outsourcing a portion or all of it) doesn’t have to be a binary decision. In this blog, we take a look at potential learnings from outsourcing experiences in other industries to help understand the driving forces behind the rationale to outsource the self-service channel.

December 03, 2018  |  by Diebold Nixdorf

This discussion between Diebold Nixdorf experts Julie Osborne, Global VP and Head of Services and Martin Nearhos, Principal Security Architect—Global Services Portfolio, was conducted by RBR Banking Automation Bulletin for their September 2018 issue and is reprinted here with permission.

April 12, 2018  |  by Jochen Leweling

Our people in the field (our “boots on the ground”) are vital to what we do. Find out more about these dedicated employees and how they keep ATM networks up and running.

April 04, 2018  |  by Diebold Nixdorf

DN AllConnect Services℠ provides outcome-based, long-term integrated solutions that are flexible, scalable, multivendor and offer future-focused abilities including predictive insights, big-data analytics and holistic, real-time remote monitoring and service.

March 28, 2018  |  by Diebold Nixdorf

Through Diebold Nixdorf AllConnect℠ Services, our end-to-end package of integrated business solutions, we can support organizations wherever and however they most need it, in ways that are scalable, insightful and flexible.

November 06, 2017  |  by Thomas Karakalos

The self-service channel is vital to providing an excellent customer experience, and ATMs do require constant care and feeding.